BBUG Logotype You'll need to contact the bus company or responsible body, and this form will help you to do so.
We'll respond to your form by email and suggest how you should write your comment and where you should send it. Please take care to enter your email address correctly.
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Your name:
Your address:
Your postcode:
Your email address:
Your area code and telephone number (optional):
Is this a compliment, a comment, or a complaint?
Your compliment, comment or complaint, in your own words:
If this is about a bus service
Which service number?
Which bus company?
If this is about a specific incident or journey...
Which day did the incident occur?
Do not use / or - (Examples: 25 july, 25.12.09, today, yesterday, 30 dec last year)
What time was it?
(For PM, indicate pm or use 24-hour clock. Examples: 13:15 or 1:15pm, 6:30am or 6:30, 6:30pm or 18:30)

Where were you (location, bus stop name etc)?
In which direction were you travelling or intending to travel?
If possible, state the bus registration number
What happened?
How were you affected by the incident?